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Privacy Policy

Thanks for visiting and having place trust in TravelMantra.com. We follow the highest standards for secure transactions, customer information privacy and keep it confidential. This Privacy Policy is applicable to persons who book any services from TravelMantra through any Sales Channel of TravelMantra (like website, mobile site, mobile app & offline channels including retail offices).

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. Note: Our privacy policy is subject to change at any time. To make sure you are aware of any changes, please review this policy periodically.

TravelMantra.com is operated by Pinewood Estates Pvt. Ltd.

 

1. Collection of Personally Identifiable Information

On your accessing of this Site, certain information about you, such as :

  • Personally Identifiable Information like name(s) and contact details which may include e-mail address or contact number(s), age, sex , nationality etc.
  • Transactional Information like financial information such as Bank account or credit card or debit card or other payment instrument details etc.
  • Booking information which includes information about the travel, bookings, co-passengers, travel preferences etc.
  • Other information that may be requested or gathered while you visit, access or use the Site.

Besides the above, when you browse the Website, TravelManta may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data, information furnished while navigating the Site, the systems and programs used and the time spent on our Site along with any other relevant information. The Website uses cookie and tracking technology depending on the features offered. Aggregate cookie and tracking information may be shared with third parties to cater to provide you a better service and experience.

 

Purpose for using the Collected Personal Information

  • To conduct bookings and payment transactions for the services available on the Site.
  • To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)
  • To improve the user friendliness of the site.
  • To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.
  • To respond to queries of the authorities in regard to your accessing of the site and services availed by you.

Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Site membership account information.

 

How you can review and update your personal information

You can review and update the personal information you have provided through the registration process by visiting Log In / Sign Up Section

 

2. Third Party Links

TravelMantra Site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Travel Mantra has no responsibility and these third party sites have separate and independent privacy policies which you will have to acquaint yourselves with. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

3. Sharing of personal information

We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

 

4. Choice/Opt-Out

TravelMantra.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

You may always submit concerns regarding this Privacy Policy via email to contact@travelmantra.com.